shipping

16/07/21

Here we go again. Victoria’s new Covid restrictions have come into effect today. Please be aware that Creature_Concepts continue to supply great pet products to our fantastic #creaturefamily while following the latest instructions and remaining Covid-Safe. As with all business at the moment, issues with shipping times are beyond our control, however we continue to keep our expected shipping visible on our website and invoices and we will update you regularly. We have a near 100% on time delivery over the past year due to offering realistic shipping and in many cases deliveries have arrived much quicker than advertised.
We thank you all for your support in these tough times, as we will continue to support you and your pets.

Please see Australia Post current delivery guide, for current expectations.


Flat Rate Shipping with FREE SHIPPING over $49.95

At Creature_Concepts we strive to make your purchasing experience seamless.

We work on a basic flat rate model throughout Australia and offer a fantastic FREE SHIPPING deal to all purchases greater than $49.95.

That means you can be assured of your purchase price throughout your experience with us. No nasty surprises at the checkout.

We also display estimated delivery for all products. Given the current climate, we apologies but some of these are longer than normal. We endevour to keep these estimates accurate and will update you throughout purchase and post purchase period.

women and dog ordering online shipping

Should you have any queries regarding your orders, please don’t hesitate to contact us at [email protected] or our contact us page.